One of Emeril Lagasse’s famous quotes from his television show is BAM! (see YouTube compilation below). At Golden Pacific BAM stands for a Brand Account Manager, and there is a very good reason why we call them BAMs! Watching Emeril shout it out is very similar to how our BAM team tackles projects, problems and promotions. The action is quick, obvious and leaves a sense of a job well done. Just like Emeril’s passionate exclamation of the word, our BAM team treats every activity between our corporate clients with the same determination.
In order to be a BAM at Golden Pacific, you must be a fun, multi-dimensional thinker. The BAMs work directly with our clients to maintain the GPnet™ ordering systems by: Overseeing sourcing, coordinating offline projects, implementing shopping incentive programs for GPnet™ users, and consulting on best practices. BAMs also conduct quarterly and annual reviews to ensure that clients are aware of the sales and usage data, as well as what we do to improve the user experience.
Why all this focus on client experience? Simple: We understand that the most important customer is the end user, and want to ensure that we are doing everything we can to make their lives easier. In a lot of ways, our BAMs are like Chefs, coordinating all the ingredients to build a masterpiece: A Happy Client.
Jon Sooy
VP Sales and Marketing
Tags: creative ideas, gpnet, jon sooy
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