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 Canoe Flow

A client who recently read a very powerful white paper written by Greg Collins and Cal Popken asked me to explain the term ‘Tributary Supply Chain.’

So, I shall paint a picture.

Imagine, if you will, a canoe on the shoulders of a mighty river. Picture this boat as it gently travels atop the fast running and bountiful waterway. It can’t help but trust its’ provider as it bounces playfully along on it’s journey. The river and the canoe are a great analogy for how we should picture our customers, our business, and how the success of the latter relies heavily on a very long list of tributary products and services. As it applies to a restaurant, the customer enters your door and is counting on a safe and pleasant journey. They want to trust that the river that is to carry them through their experience is equipped to do so. Certainly any disruption can and will disturb the balance that we work so hard to maintain.

For example, if a river has a poor supply of water, the canoe will bump around violently because the water cannot protect it from pronounced boulders or other dangers.  A river’s tributary supply is critical to ensuring that the canoe comes out unscathed by hazards.

Your customers don’t begin their experience by traveling from your small wares provider through a warehouse, loading docks, delivery trucks but rather they start their journey at the widest part of the river. Their ride is wholly dependent on the waters from upstream. If tributary items such as small wares, uniforms, paper goods, pop materials, POS supplies, etc are not flowing efficiently into your river, then the canoe will experience bumps from your teams inability to deliver the promise of a safe journey.

Too many businesses rely on themselves to keep the river flowing. For many small businesses this is possible but as we grow and add more locations, it becomes very difficult to keep that river running smoothly by ourselves. Recognizing that the management of your tributary supply system is an essential part of your growth is critical. It’s is an important step towards a bold and healthy waterway.

 

Jon Sooy
VP Sales and Marketing

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As leading companies consider implementing or improving their supply chain management system, it is critical that they seek out vendors who are leaders in this market.

After ten years of offering supply chain management services, much has been learned about how ROI can be maximized by implementation and management of the proper system. The differentiators between those experienced vendors who have learned these lessons and those who have not innovated are clearly defined and apparent.

Download the whitepaper Second Generation Supply Chain Management-08.01.11 to learn about what we call “Supply Chain Management 2.0”.

Cal Popken
COO

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I used to love going to my local True Value store when in need of hardware. I much preferred it to the big box Home Depot and Lowe’s stores. I figured my time was worth more than having to navigate those huge stores assisted by indifferent people who knew less about my project than I did. I knew that I might pay a bit more for the product, but factoring in superior assistance and significantly less time spent in the store, I felt it was worth it. Now that my little store is no longer in business, I will frequently go online to purchase the products I need, since I consider this a much better use of my time.

In business, where time is truly money, we still see antiquated purchasing processes whereby several procurement employees are spending an inordinate amount of time shopping for the lowest possible price. A simple exercise in totaling up these employees’ salaries and benefits factored against any monies saved on purchases will no doubt reveal that the company is actually losing money on these endeavors. A business must ask itself this question: What if these employees’ time was spent on growing the business rather than saving few dollars here and there? Further, it should ask if these purchasing employees are even needed at all.

In this economy a vendor must be competitive in price to stay in business. To spend much time shopping for the lowest possible price is a waste of one’s resources. Instead a business must find a vendor that offers a system which makes purchasing an efficient and effective process, requiring as little time as possible to complete the task. GPnet™, an online supply chain efficiency system, is one such system. The time required to procure an item a business needs is drastically reduced, and prices are often lower due to the purchasing power of the vendor.

Cal Popken
COO

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You may be surprised that the answer is one. Well, maybe more than one but certainly far fewer than typically found in most organizations. In our experience, we find that many companies manage relationships with 20 and up to 100 vendors. Considering the hard and soft dollar costs associated with managing multiple vendors, organizations should clearly invest time in consolidating their purchases.

Consider the following benefits. There are many other compelling reasons to consolidate vendors but I think these are the top three.

One Place to Call
As with any vendor relationship there will be occasions when problems and questions arise. It is far less costly and fosters much better communication to hold accountable one contact source as opposed to many within your supply chain.

Simplified, Repeatable Processes
Fewer vendors result in ordering procedures that are greatly simplified and easily retained as opposed to all the differing methods of ordering with multiple vendors. The benefit is clear with the resulting savings in time to process an order.

Negotiation
There are always times when prices must be negotiated and re-negotiated. It is much easier to negotiate with one or two vendors that you do considerable volume with rather than 20 or more from whom you purchase much less. You’ll also have better results.

    What to Keep in Mind

    A few organizations are hesitant to “put all their purchasing eggs in one basket,” because problems can arise if a vendor doesn’t continuously innovate and bring new capabilities to market or struggles to remain financially viable. To minimize the downside of working with fewer vendors, companies must make sure that the technology and services offered by those few vendors address their requirements. Customers shouldn’t settle for average technology and service just to reduce the number of vendors they work with, since the savings will just be offset by higher operating costs (manually completing tasks, external counsel fees, etc.).

    Golden Pacific Systems and its flagship product GPnet™ are continuously innovating in order to offer service levels unsurpassed in the industry. This supply chain technology can make your dream to consolidate vendors a reality.

    Cal Popken
    COO

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    Ask twenty different procurement ‘experts’ “what is the total cost to process a purchase order” and it is likely you will receive twenty different answers.

    • The Supply Chain Digest™ gives a range of $35.88 to $506.52 to execute a purchase order. This 2006 study compares top performers and bottom performers among many different companies (see figure 1).
    • Purchasing Today™ – “Experts estimate that it costs companies between $100 and $150 to process every paper-based purchase order, regardless of whether it for a $500,000 piece of operating machinery or $30 worth of paper clips.”
    • $96 – according to Ernst & Young.
    • $150 – according to Gunn Partners.
    • $190 – according to Deloitte & Touche study of 18 large companies.

    See what I mean? If you truly want to know your procurement costs you must know everything involved with an order; salaries of all individuals involved, holding costs, management costs, benefits, telecommunications, paper costs and system costs.

    You may arrive at a number that is surprisingly higher than what you thought! Managing the supply chain in most companies is labor intensive, time-consuming and very costly. GPnet™ will reduce costs, eliminate obsolescence and most importantly – automate supply chain transactions. One Purchase Order – One Bill!

    Cal Popken
    COO

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    Companies must be forced to rethink conventional wisdom regarding inventory. Inventory is one of the largest, most expensive and most detrimental impediment to the flow of the value that your business delivers. It fosters over ordering for lower unit prices. It breeds obsolescence as the inventory becomes stale and unused. While inventory is considered an asset on the balance sheet, everyone knows the dirty little secret that much of it is obsolete and will have to be reckoned with (written off) at some point in the future. When setting up a new client, many times we have to inherit inventory from their previous vendor. An analysis of the inventory reveals that 20% and up to 80% is obsolete and valueless.

    Enlightened clients understand the issue and are partnering with strategic sourcing vendors who counsel them on the folly of over ordering for lower unit prices. Vendors who move as much as possible to print on-demand are providing their clients a great service. Further, 90 days of inventory, closely monitored, makes much greater sense than the 6 months to 12 months inventory typically carried in the industry.

    Cal Popken
    COO

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